Frequently Asked Questions
Everything you need to know about your COSLUS beauty journey.
How long does shipping take for my COSLUS order?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy for beauty tools?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return the product in its original packaging for a full refund.
Are COSLUS products covered by a warranty?
Yes, all COSLUS electronic beauty devices come with a comprehensive 1-year limited warranty against manufacturing defects.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How can I track my package?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your delivery status in real-time.
Are your products safe for sensitive skin?
COSLUS devices are designed with dermatological safety in mind, featuring adjustable intensity levels to ensure comfort and efficacy for all skin types, including sensitive skin.